Frequently Asked Questions

If you have a question not answered here, please feel free to contact us

If you are a consumer, please contact us and we will connect you to the retail store nearest you supplying this product.

If you are a retail store owner and present H.A.Kidd customer, contact us to create an online account or to place an order. If you already have an account online, you can login using your existing credentials.

If you are a store owner and future H.A. Kidd customer, complete and submit an account application to make it official.

Never. We are committed in our support to independent stores through the distribution of sewing, quilting, knitting, and craft products. We supply many thousands of retail outlets, but not the general public.

Yes! Please contact us directly at 1-416-364-6451.

Business hours:

Monday through Friday

8:30AM to 5:00 PM EST/EDT